Welcome to our website. If you want to return the product at Superdry clothing and not getting proper information, then here you are at the perfect place. Here we have collected and provided all the information so that the customers might not face trouble while returning the product. In this post, you will know about the Superdry Return Policy in complete detail. Here you will know the various methods of returns as per the Superdry Company. Go down the page to know more about the Superdry Return Policy in a better way.
Firstly, let us know about Superdry Company. Superdry is a UK-based Company. This company retails vintage American clothes with a Japanese touch to them. The Superdry company is on the UK Stock Exchange as well.
SUPERDRY RETURN POLICY
As per the Superdry Return Policy, you need to return your item within 28 days from the date of the purchase. You need to take care that you return your Superdry item in good and original condition only. To understand more regarding the same, read the below points.
- The time period to return your Superdry item is 28 days from the date of the purchase.
- As per the Superdry Return Policy, return your item in good and original condition only.
- Secondly, fill in the return label and all other necessary documents before the return.
- Thirdly, do the shipping of the Superdry item in a proper way.
- Lastly, all the terms and regulations as per the Superdry Return Policy are applicable.
The above is the Basic Return Policy of the Superdry Company. Now after understanding the Basic return policy, now is the time to know the various ways of the return.
| Return Period | 30 Days |
| Return Method | Online |
| Exchange Period | Not Applicable |
| Exchange Method | Not Applicable |
| Refund Period | 3 Days |
| Refund Method | As Per Mode of Purchase |
| Official Website | Superdry Return Policy |
| Contact Number | 1 305-290-3668 |
DIFFERENT WAYS OF THE RETURN
In this segment, you will know about the various ways of the return, as per the Superdry Return Policy. So there are many ways of return, some of them are listed below.
- The online method of the Return
- International Return
- Store Return
- Returns from the US
Online Method Of The Return
To understand the online method of the return, follow the below points.
- Firstly, return your Superdry item within 28 days from the date of the purchase.
- Secondly, return your Superdry item in good and original condition only.
- Thirdly, for the procedure of the return fill the return label.
- To get the return label, Click Here.
- You can also return your item via the Collect+ method as well.
- Fourthly, the customer needs to mention the reason for the Superdry items return.
- Fifthly, the customer needs to mention the order number and the order status of the item.
- Lastly, return your Superdry item via a proper mailing service.
The above is the return procedure for online returns, as per the Superdry Return Policy.
INTERNATIONAL RETURNS
If you want to return your international item, then follow the below points.
- Firstly, the customer needs to carry down the customs declaration procedure correctly.
- If you do not do the procedure properly, then you cannot return your goods.
- You need to pay for any Custom levied charges if applicable.
- The Superdry company will not pay for any Custom Levied charges.
- You need to follow all the points carefully to return your Superdry international item.
- Lastly, all the terms and conditions as per the Superdry Return Policy are applicable.
The above is the international method for the return.
STORE METHOD OF RETURN
To return your Superdry item at the store, read the below points.
- Firstly, return your Superdry item within 28 days from the date of the purchase.
- Secondly, return your Superdry item in good and original condition only.
- Take the item to the nearby store of the Superdry Company.
- To find the location of the Superdry company, click here.
- You need to have a confirmation email regarding the return of your Superdry item.
- Lastly, all the terms and conditions as per the Superdry Return Policy are applicable.
The above is the store method of the return as per the Superdry Return Policy.
RETURNS FROM THE UNITED STATES
If you made your purchase from the US, then you need to follow the below points to return your Superdry item.
- Firstly, fill the return form of the Superdry Company.
- Secondly, mention the reason for the return.
- Thirdly, mention the order status and the tracking order of the same.
- Fourthly, do all the necessary procedures as mentioned in the return form.
- Lastly, all the terms and conditions as per the Superdry Return Policy are applicable.
The above are the different methods of the return as per the Superdry Company. After understanding the returns of the Superdry Company, let us know the refund policy of the company.
Superdry Covid-19 Updates
By seeing the situation of covid-19 they closed their 78 stores in Europe on 18 March 2020 for the prevention of the customers and the employees. All the branches of Superdry were closed by 22 march 2020 and the main head office was closed on 23rd of March. They continued to work from home to ensure the health and safety of our staff. By considering the colleagues point of view and the guidance of government we opened back our store in June 2020. All the necessary precautions were taken care of by them and proper social distancing is also maintained.
SUPERDRY REFUND POLICY
The Superdry Refund Policy is as follows.
- The generation of the refund will take place in the same fashion as the payment was made for the Superdry item.
- You cannot refund your damaged item, as per the Superdry Return Policy.
- Only after the return is processed, the generation of the refund will proceed.
- Refunds as per the final call of the Superdry Company are possible.
The above is the refund policy of the Superdry company. After understanding the returns and the refund of the Superdry company, let us understand the Exchange Policy.
SUPERDRY EXCHANGE POLICY
In this segment, you will know about the Exchange Policy of the Superdry Company. Below are the points regarding the Superdry Exchange Policy.
- Firstly, you need to exchange your item within 28 days from the date of the purchase.
- Secondly, return your item in good and original condition only.
- Thirdly, you need to mention in the return form the type of exchange.
- Exchange in the same category is only possible.
- If you want to exchange with the new item, then return and buy with a new one.
- To know more about the Superdry Exchange Policy, Click here.
The above is the return policy of the company. To know more about the returns of the Superdry Company, go to the official page of the company.
THE FAQs
1. What is the Customer care number of the Superdry Company?
The customer care number of the Superdry Company is 44(0) 333 3212222.
2. What is the time period of the return?
The time period of the return, as per the Superdry Company is 28 days from the date of the purchase.
3. Can I return my swimsuit of the Superdry Company?
No, as per the Superdry Return Policy you cannot return your Swimsuit and innerwear.
4. In how many days can we exchange the product?
You need to exchange your item within 28 days from the date of the purchase.
5. How can I receive the payment back?
The generation of the refund will take place in the same fashion as the payment was made for Superdry item.
THE SUMMARY
Hopefully, after reading the page on the Superdry Return Policy, you got more informed. This page contains all the relevant information regarding the Superdry Return Policy. We also covered the exchange and the refunds of the Superdry company as well.
We also created content on the return policies of the companies like Ross, Nike, Walmart, Toys R Us, Samsung, and many others.
If you have any doubt regarding the Superdry Return Policy, then ask us in the comment section. We would solve your doubts over there regarding the same.