As a customer, if you want to return any merchandise purchased from Famous Footwear Company, then here you will get to know about Famous Footwear Return Policy easily.
Basic Famous Footwear Return Policy
The maximum return period for the purchase of any footwear from the Famous Footwear company is 60 days from the date of purchase as per the guidelines mentioned in the Famous Footwear Return Policy. The members who have been gifted with Gold Rewards are given an additional return period of 90 days from the day of purchase. Only unworn products which are damaged and defective are only entertained for return. And no change in this will be applicable as per the Famous Footwear Policy.
Procedure for Return
There are two easy ways for the return of merchandise purchased from the Famous Footwear Company as per the Famous Footwear Return Policy.
Return at Store
For the return of the product at the store following fulfillment for the criteria is necessary as per the Famous return of the Footwear Return Policy
- Firstly, Return the merchandise at the store.
- The merchandise should not be worn, it should be in its same packaging condition as during the state of purchase.
- The original receipt, or the original tag or the required confirmation Email is required for the return, without which the procedure cannot be moved on.
- The personal identification document is also required for the same.
- Along with all these the need of the Credit Card via which the purchase of the merchandise was made is also necessary for the return as per the Famous Footwear Return Policy.
- And if you find the store location, click here.
Following fulfillment of the credentials are required, for the returning the merchandise online.
- The online return for the merchandise is only possible at famous.com.
- Secondly, all the accessory items obtained with the merchandise should be boxed and packaged back in its original state as obtained.
- Thirdly, filling up of Completed Form is necessary for Return as per the Famous Return Policy, which will be obtained with the original packaging slip itself.
- To get the return form of Famous Footwear, click here.
- You should do the shipment to the following address
625 Maddox Simpson Parkway
Lebanon, TN 37090.
Famous Footwear Corona Virus Response
Corona Virus is spreading very fast and to prevent that we need to take precautions. Famous footwear took the precautions and closed their stores for the time being. This is to follow the social distancing protocol. Once the situation feels safer for people to come out and socialize, famous footwear will reopen their stores.
For the return a valid Government ID is necessary. At least one among the following is necessary.
- Driving Licensing
- State ID
- Military ID
- Canadian Provincial Driving License
- Canadian Provincial ID
- Laser Visa
- Mexican Voter Registration Voter Card
- Matricula Consular
- Mexican Driver’s License
- Japanese Driver’s License
If you have lost the original receipt of the merchandise or misplaced or lost then, In those cases also the Famous Footwear Company has found a solution for its customers.
There are two ways possible
- With Original Receipt
- Without Original Receipt
With original Receipt
The customers holding the original label receipt of the merchandise and are returning the product within 60 days and 90 days from the date of purchase for the Gift Card holders are as follows:
- Exchanging of the item with its full value.
- Available for the refund in its full value depending upon the mode of the payment.
- Also, the merchandise purchased via cash will be refunded with cash and those with card payment will be refunded with the card. The mode of payment of merchandise will depend on the mode of the payment for the refund.
Without Original Receipt
For the return of the product which was purchased without any receipt, the following is required to be done as per the Famous Footwear Return Policy:
- Return or Exchange the merchandise at the current Selling Price.
- Or simply obtain a credit from the store on the current selling price of the product.
Famous Footwear Refund Policy
The Refund Policy of the Famous Footwear Company is as follows:
- Within 10 business days you will get a refund.
- The refund will be credited only after the detailed inspection of the merchandise returned is carried on.
- You will get an Email after your return .
- Depending upon the credit card company mentioned, additional 2-10 business days can take place.
Famous Footwear Exchange Policy
As per the norms and guidelines of the Famous Footwear Company, the Exchange Policy stands as below:
- If you want to exchange the product with the same type just by changing the color/size, then its availability will be checked and later action will be taken.
- Secondly, a confirmation will be notified to the customer, once the availability of the merchandise asked for has been confirmed. And then you can carry forward the process for returning.
Note that all additional charges for the shipment of the product are on the customer. And Famous Footwear will not do anything regarding the same.
What is the time period for the Return of merchandise?
Within 60 days from the date of purchase return is possible. Gift Card owners can do this within 90 days.
Can you Return Worn Shoes?
Only unworn products are applicable for return and no change in this is applicable henceforth.
What is the customer care number of Famous Footwear Company?
The Customer Care number of the Famous Footwear Company is 1-888-869-1053.
Hope you liked reading the post and you got more informed regarding the Famous Footwear Return Policy.
Apart from the Famous Footwear Return Policy, we have also have return policies of companies like Bloomingdales, Apple, Ross, Walmart and so on. So if you want to get more information regarding them then please read them too.
Lastly, if you want to know anything more regarding the same then do feel free to pen down your comments in the comment section and ask us.