We all love fashion accessories. But often it turns out to be not so good for you. In this case, read the article on the Yoox Return Policy. Go down the page to know exactly how to return your Yoox items.
Yoox is an Italian company. This company retails fashion and leisure merchandise at the highest level. Yoox company is one of the highly valued brands in the field of fashion accessories across the globe.
Before understanding the Yoox Return Policy, it is important to know some of the basic rules and regulations of the return policy. So firstly, let us look at the General or the Basic Yoox Return Policy.
BASIC YOOX RETURN POLICY
Yoox company provides a return period of 30 days from the date of the purchase. Only your valid returns are possible for further procedure. Depending upon the condition and the originality of the Yoox item, the return will take place. To understand the rule pointwise, read the below points very carefully.
- Firstly, the customer needs to make sure that he returns the Yoox item within 30 days from the date of the purchase.
- Secondly, you need to take care that you return the Yoox item in its original condition only.
- Thirdly, the customer needs to care that all the original tags on the Yoox items are intact.
- Also, the packaging of the item should be in the original form only.
- Lastly, it is possible that your return is not valid and the Yoox company may not accept it for the return.
Now as you read the above is the Basic Yoox Return Policy. After understanding the basics, the time for the return procedure is here. The return procedure of the Yoox company is somewhat similar to that of the companies like HomeGoods and Toys R Us.
DIFFERENT ROAD-WAYS OF RETURN
In this section, you will know the different ways of return as per the Yoox Return Policy. The company gives a very easy and customer friendly returns for its customers. Know the below points to return your Yoox item hassle-free.
- Firstly, the customer needs to make sure that he returns his item within the time frame.
- Secondly, for any Yoox return to take place, the return form is necessary.
- To get the Return Form, Click here.
- Thirdly, make sure that you pack your Yoox item in the original condition.
- Along with all the tags on the Yoox item intact.
- You need to fill the Return Performa Invoice with all the details on it.
- Print 5 copies of the same.
- If your paperwork is not complete, then your item will not pass the custom section.
- Henceforth you will not be able to return your Yoox item.
- The customer can return the item only from the country purchased it and not from any other country.
- You can also use the Pre-printed label for further easier returns.
- Lastly, ship the item at your expense with any postal service of your wish.
- Once your return is confirmed, you will get a confirmation Email from the Yoox Company.
Now, this is how you can return your Yoox item without any issue.
I LOST MY RETURN LABEL
It is very much possible that you may lose your return label of the Yoox Company. In such cases, you do not need to worry at all. Simply call the customer care of the Yoox Company to get your return label. For customers of the Hong Kong Country, click here.
YOOX REFUND POLICY
Here you will know the Refund Policy of the Yoox Company. To relate the refund policy of any other company you can look at some of the companies like Dell and Famous Footwear. So read down the below points to know the refund policy of the Yoox Company.
- You will get the refund of the Yoox item within 3-7 business days.
- This depends on the duration of the peak hour, at the time of the return.
- Depending upon the made of the payment, the time for the refund will fluctuate accordingly.
- For the payment made via credit card, you will get the refund within 7 business days.
- For the payment made via Paypal, you will get the refund within 24 hours from the generation of the refund.
- Note: Paypal option is possible only for the customers in Hong Kong, Singapore, and Australia.
- If your return is not valid enough, you are not eligible for the refund.
- USD 15.00 will be deducted for the return label from the refund.
The above is the refund policy of the Yoox company. As said earlier, the company provides a very transparent and smooth refund and return policies for its customers. Like their Return and Refund Policy, the Yoox Exchange Policy is also quite easy to understand and learn about.
YOOX EXCHANGE POLICY
Here you learn the Exchange Policy of the Yoox Company.
- There is no as such Exchange Policy of the Yoox.
- You can return an item and buy a new one with the refund.
- If you want to exchange, then you need to go to the official website of the Company.
Now after knowing about the returns, refunds and the exchange of the Yoox Company, now we will come across the various questions asked on the same.
So as said, know the various asked questions on the Yoox Return Policy and also there most correct answers over here.
We believe that, after browsing through the content, you got more informed about the Yoox Return Policy. Also, we also made our duties clear by adding all the relevant and necessary information only. We make sure that our customers have a pleasant experience with our site.
You can feel absolutely free to ask your silliest of doubts in the comments section. We feel an absolute pleasure to solve your queries with the most relevant answers.