Ace Hardware Return Policy | Instant Refunds

Returning any of the items purchased from Ace Hardware has become easier. A customer can easily return any of the hardware products under the Ace Hardware Return Policy. The company will help you in all the possible ways to return your product and get a refund back. Just go through this page.

About Ace Hardware Return Policy

Ace Hardware Return Policy will help you to return your product. You need to keep in mind that you will only have 30 days from the day of your purchase to return back your product. Product must be in unused condition at the time of return. The company will help you to get the best refund for your product. Opened or used product is not returnable.

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Exception For Return

  1. 30 return policy doesn’t include Gift cards, gas-powered outdoor equipment or Magnolia home paint.
  2. Rewards for product purchase in whole or in part with one or more rewards will be forfeited.
  3. Gift cards are not returnable.
  4. An undamaged product is not refundable such as Magnolia Home Paint, as because product purchases from acehardware.com are nonreturnable products.
  5. In case there is any damage in Magnolia Home Paint or its wrong item/color please contact Customer care 888-827-4223.
  6. Items such as tillers, mowers, blowers, generators, chainsaws, edgers, tractors, as well as all the other gas-powered equipment can be returned within 30 days.
  7. Once gas and oil been put in the gas-powered outdoor equipment cannot be returned, in that situation cannot be returned. Even if the equipment is drained of these materials then also. Contact the manufacturer for more details.
  8. The manufacturer will provide you claim accordingly to the manufacturer’s policies.
  9. To get information about authorized service center contact at 1-866-290-5334 to get their location.
  10. Final sale for clearance items.
  11. Products such as hazardous material, flammable liquids or gasses can only be returned to the local  Ace store.
  12. Deliver items such as delivered or assembled to store only from where it was delivered or assemble.
  13. Minimum 15% re-stocking fees will be charged at a minimum of $20, for items that are been returned back.

Methods For Returning

You can easily return your product in two ways Online Return or you can also return the product back to the store. For more information related to Ace Hardware, Return Policy read below.

Returning To Store

  1. Return product to store near you.
  2. Return your product within 30 days from purchase.
  3. return Opened or used product is not returnable.
  4. In case of a defective product, immediately inform customer care.
  5. Return not excepted after 30 days.
  6. Get a refund with less applicable shipping charges, handling, and other charges.
  7. If you are far away from Ace Retail store you can try alternative return, then contact to Customer Care 888-827-4223
  8. While returning the product back, provide paperwork as well as original receipt and any other parts and accessories. (Including all the paperwork also)
  9. Keep one valid photo ID along with you.
  10. For returns after 30 days please contact the manufacturer directly.

Online Returning

  1. In online returning company has not provided with much information so please contact customer care 888-827-4223.
  2. Return your product within 30 days from purchase.
  3. Opened or used product is not returnable.
  4. In case of a defective product, immediately inform customer care.
  5. Return not excepted after 30 days.
  6. Get a refund with less applicable shipping charges, handling, and other charges.
  7. If you are far away from Ace Retail store you can try alternative return, then contact to Customer Care 888-827-4223
  8. While returning the product back, provide paperwork as well as original receipt and any other parts and accessories. (Including all the paperwork also)
  9. Keep one valid photo ID along with you.
  10. For returns after 30 days please contact the manufacturer directly.

Ace Hardware Corona Virus Response

It is important to take precautions in this tough time where everyone is facing threat from corona virus. It is necessary that we maintain the social distancing protocol and be safe and healthy. Ace hardware therefore chose to close their stores until the situation is more undercontrol and safer for the public.

Exchange Product

  1. Exchange your product to store near you.
  2. How does the Ace Rewards program work?
  3. Exchange within 30 days from purchase.
  4. Opened or used product is not exchangeable.
  5. Exchange not excepted after 30 days.
  6. Get an exchange product with less applicable shipping charges, handling, and other charges.
  7. If you are far away from Ace Retail store you can try an alternative exchange, then contact to Customer Care 888-827-4223
  8. While exchanging the product back, provide paperwork as well as original receipt and any other parts and accessories. (Including all the paperwork also)
  9. Keep one valid photo ID along with you.
  10. For exchange after 30 days please contact the manufacturer directly.

Get Your Refunds

  1. Return your product to the store near you.
  2. refundThe shipping cost is not returnable, except if you receive different items or a defective item.
  3. The company will process your refund within 7-10 days form the return.
  4. If Ace rewards used to pay, then rewards will be issued in the original form of payment.
  5. Suspect for fraud or abuse will not come under Right To Refund.

FAQs

What is the return policy for ace hardware?

The product can be returned within 30 days from its purchase. Products accept gas-powered equipment and Ace hardware gift can be returned within 30 days. Shipping charges will be given if the item returns within 30 days.

How does Ace Rewards program work?

For every $1.00 you spend at participating at Ace Hardware retail store, you will earn 10 rewards points. For every 2,500 points you'll earn for that you'll receive $5.00 as a reward.

Can I return unused paint?

Not much happy with the paint then you can easily return that paint back. Simply return the unused paint portion in its original container within 30 days. You will get your refund back.

Summary

We hope our content was helpful. Ace Hardware Return Policy will help you in all the possible ways to return or exchange your product. It will also help you to get your refunds backs. Also refer to our other contents GNCToys R UsHollisterPetco, and Walgreens.

To get any other information related to the content or any suggestions related to the content please write down in the comment section. We will definitely get you back with the answer.

20 thoughts on “Ace Hardware Return Policy | Instant Refunds”

    • Hi Emily, As per the Ace Hardware Return Policy, After the verification of the product, the Company will process your refund within 7-10 days form the return and you will get your refund in the form of the original payment method done by you.
      Thank You.

      Reply
  1. I returned the item to the store itself, the return was processed and I have a receipt in hand. When do I get my money back, and do I need to contact the corporate office to get the ball rolling on this?

    Reply
    • Hey Charles D Morseth, You will get your refund within 7-10 business days after your return. Wait until you get your refund or you can call at the main office.
      Thank You

      Reply
  2. Had purchased a product online for curbide pickup only to be told it wasn’t avaliable after my card was charged how long till I get my refund

    Reply
  3. When I ordered a 10″ battery-powered pole saw I expected to get that but after waiting a week to get it I received a 10″ gas-powered pole saw. I am very unhappy about it and am sure after this I’ll be buying from Home Depot or Lowe’s

    Reply
  4. I ordered a chainsaw online but canceled it before it got sent out. I received the item anyway. I didn’t open the box, my question is if I return it to my local store to send back to the warehouse, how will they know to refund the money I paid? when I ask the local stores near me they were very confused which doesnt leave me with a whole lot of confidence.

    Reply
    • Hey, Scott d Layne,
      You can return the chainsaw within 30 days of the purchase. The company will process your refund within 7-10 days form the return.

      Reply
  5. Like!! I blog frequently and I really thank you for your content. The article has truly piqued my interest.

    Reply
  6. Can products purchased from one ACE Hardware Store be returned to another? It doesn’t state specifically in your return policy that it isn’t allowed so one could guess that it is. . .

    Also, what products will be hit with your 15% restocking fee? And you have a $20 minimum fee??? What the heck is that about?

    I love my local ACE. Please stay relevant and responsive or go the way of OSH; would hate to see that happen. . .

    Reply
    • Hey James bliss,
      Any product purchased online can be a return to any store of Ace hardware.
      Minimum 15% re-stocking fees will be charged at a minimum of $20, for items that are been returned back.

      Reply
  7. Hi! Can I return an item to the store being that some retailers aren’t allowing returns during this Covid19 issue ? I have the receipt , and it’s not opened and I will be returning to the store I purchased from

    Reply
    • Hey, Donna,
      The time period for returning the product at Ace Hardware is 30 days. If your purchase has been done before 30 days or more you are not eligible for return. If your purchase time is less than 30 days then you are eligible for it.

      Reply
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    Reply
  9. Wish I could take 7 to 10 days to pay ace for my purchase. 7 to 10 business days to get a refund back into my account what B.S. avoiding ace hardware permanently shredding my ace rewards card as I type this

    Reply
    • Hey Robert,
      As per the Ace hardware return policy, you can get a refund within 7 to 10 business days. You can contact Customer Care at 888-827-4223 and tell them regarding your problem.

      Reply

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