Michaels Return Policy [Updated 2023]

Easily return your products by referring to the Michaels Return Policy. Michaels has many varieties of products which will help you to have the exact product which you are demanding.

About Michaels Return Policy

If you are not happy with the item then you can exchange the item and even they can return the item. The product should be unused and it should be in its original packaging. Michaels accepts returns within 6 months that is 180 days through the Michaels Return Policy.

online return policy

Return with Receipt

Don’t worry if you have lost your receipt, refer to this Michaels Return Policy without receipt:

You will get a full payment if you are not satisfied with the product. If you have receipt than a refund will be made in 180 days. Probably refund would be made through the same payment method except:

  1. Payment of debit card would be done through cash.
  2. If the product is been purchased through store card then refund would be done through a gift card or gift purchase.
  3. If the return is done through cheque then it requires at least 10 days. Even cheque purchase can be returned through the Return card.
  4. Once the return period is over that is 6 months than the payment can be made in stores.
  5. If the products are given the previous 90 days than the refund would be given at the lowest price.
  6. Refunds usually would be in store return card.

Michaels Corona Virus Response

Corona Virus has really affected everyone’s business and it was necessary because at stake it was the health for everyone. So, Michaels is adapting with the situation to prevent corona virus from spreading. They have been determined to help the community in one way or another. They have been helping people with:

Contactless pickup
Same day deliveries
Monitoring social distancing protocol
Plexiglasses at all counters
Extensive cleaning
This way Michaels has been trying to cope up with the corona virus situation.

Exception to Michaels return policy

  1. Products which are of circuits(electronics) can only be returned if the product is not opened and it should have its receipt with them. If there would be any kind of damage than the company can’t exchange the product or you even can’t return it.
  2. If you are using gift card then returning and exchanging the product cannot be done. It can be done only if they are mentioned in the laws so for it you should read the terms and condition of the company.
  3. Custom framing of the product can be returned in 14 days once you pick up at the store.
  4. We have the rights to limit our return policy or exchange policy.

Michaels Non-Receipted Returns

You can return the item if you have lost the receipt. But you have to provide the proof ID with it. Even the company would check all the documentation so that the Michaels can come to know whether it is fake or not. Michaels team members will verify it.

Methods to Return at Michaels

There are 3 ways of returning your product to Michaels. Returning the product at the store, returning through the mail and returning by UPS are the three ways to return the product.

Return at Michaels Store

If you want to return the product in the store than you can return it. Here are the points for the same.

return your items at michaels store

  1. Return of any item can be done at your nearest Michaels store available.
  2. For a customer while returning it would be beneficiary if they have the receipt with them.
  3. You can Return your product in the store will be done in 30 days.

Return through Mail

Returning the product by mail is also the way for you so this way can also be followed for returning the product

return by mail

  1. Return of any product can be done through the mail in Michaels Return Policy.
  2. If the receipt is with you then it would be easy for both you and the company to exchange or return the item.
  3. 1-800-642-4235 this is a customer service number on which you can get more assistance.
  4. You should attach the return label to your package.


Return via UPSUnited parcel service

In the area, you are leaving go to your nearest UPS and drop the product.

Further, you can read the terms and condition of the company for the return process.

Michaels Refund PolicyREI REFUND POLICY

At the time of the refund, some amount of tax will be included so there will be an increase in the refund process. But shipping and the handling fees can be reduced from the amount of refund. When you purchased the product and the method of payment you did in the same method the refund will be done.

Exception for payment method

  1. Payment done with a debit card will be returned through cash
  2. If the product is been purchased through store card then refund would be done through gift card or gift purchase.

Michaels Return Policy In Canada

There are two ways in which you can return the product to Michaels:

Return with receipt

If you have receipt while you are returning your item then you should go through the point given below. These rules are applicable for Michaels Canada Return Policy

  1. You can return the item at the location with the full purchase price.
  2. With the receipt of cash, you will be given a complete refund on the basis of customer name, mobile number, and their signature.
  3.  store return card will be only be issued using a gift card for all purchases.
  4. Once the six months is over than refund will only be issued on Store Return Card.
  5. You should make sure that all the products should be unused and it should be returned in original packaging.

Without receipt return

The Michaels Return Policy for Canada has set rules to return your item without a receipt.

If you do not have the receipt then you should provide proper identification of them. You should have a valid photo ID which includes: passport, driving license.

The refund would be given to you on the current sale price or else it can be given 20% less on the purchasing item.


How should we contact Michaels?

1-800-642-4235 is the Michaels customer service number through which you can contact them. You can ask your doubts or query and they will help you.

If you do not have a receipt then will Michaels accept the return?

Michaels usually accept the item if you do not have the receipt but there are exceptions in some product which cannot be returned or which cannot be exchanged without a receipt.

Can you return opened items to Michaels?

No, As per the Michaels Return Policy, you can only return the product if it is unused and the product that you are returning should be in its original packaging.


The Michaels Return Policy is simple! You can return or exchange at Michaels very easily as Michaels does not wants to remain in fury. Products can be returned with a receipt or without a receipt. If you do not have the receipt then there are exceptions for some items which cannot be returned.

You can use our website to know the return policy of other merchants. Further information would be provided on Walmart, Target, Home Depot, Marshalls, and Macy’s.

Even after reading this post if you are missing something, do ask in the comments, we would happily answer you as soon as possible.

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