TK Maxx Return Policy Decoded

Looking for the TK Maxx Return Policy, you are at the right place. In this page, you will come to know about the various types of return as per the TK Maxx Company. Read down the page to know more about the TK Maxx Return Policy.

BASIC TK MAXX RETURN POLICYReturn Policy

As the rule book of the TK Maxx Return Policy suggests, the return period for your item is 28 days from the date of the purchase. As this company is a very reputed one, the return policies are also very customer friendly. To understand more points on the Basic Return Policy of the TK Maxx Company, read the below points on the same.

TK Maxx Return Policy
Return Period28 Days
Return MethodIn-store and Online
Exchange Period28 Days
Exchange MethodIn-store
Refund Period15 Days
Refund MethodAs per original payment method
Exceptional Refund PeriodTill 25th January For Holiday Season Purchases
Official WebsiteTK Max Return Policy<TK Maxx Return Policy/a>
Contact Number44 191 261 0422
  • The TK Maxx Return Policy suggests that the return time period is 28 days from the date of the purchase.
  • Secondly, you need to return your TK Maxx item in absolutely good or original condition.
  • Apart from that, you also need to provide all the accessory items along with the return of your merchandise.
  • Thirdly, the customer can use his/her gift cards for return and refund only, not for exchange.
  • Lastly, there are various last moment changes which are possible as per the rules and regulations of the TK Maxx Company.

What you read above was the Basic TK Maxx Return Policy. In the above section, you got to learn about the time period of return and some other general rules regarding the returns. In the next part of the Return Policy page, you will come to know about the various methods of return suggested by the TK Maxx Company.

PROCEDURE FOR RETURN

As this company is very reputed one since the last two decades, the return procedures are also very easy. Read and learn the below points to know the return methods of the company.

Return at the Store

The customer can simply return the item at the TK Maxx store. To return your TK Maxx merchandise at the store, read the below points.TK Maxx Store

  • Firstly, take your merchandise to the nearby TK Maxx store.
  • To find the store location of the TK Maxx store, Click here.
  • Secondly, make sure that you are returning your item within 28 days from the date of the purchase.
  • Thirdly, before you return your item pack the merchandise in the original condition only.
  • Fourthly, for the smooth return procedure, you need to have a receipt.
  • Fifthly, your gift receipt can also serve the purpose of return.
  • Give the return item to the authorized dealer of the branch.
  • The dealer will look at the authenticity of the return.
  • Once the dealer confirms your return, you can proceed forward towards your refund procedure.
  • Lastly, any last minute cancellation of return is possible as per the TK Maxx Return Policy.

The above point is on the store method of the return. This is one of the easiest ways of the return procedure of the TK Maxx company. Now there are some items which you cannot return due to some particular reasons. In the next topic of discussion, you will learn about Non- Returnable items.

Tk Maxx Corona Virus Response

As we know the current situation of corona virus. It is important that we take precaution of all kinds necessary. Tk Maxx made the decision of closing down all its stores for public safety, although they are continuing their online services and made sure to deliver the products very safely and taking all the healthy measures.

NON-RETURNABLE ITEMSItems that cannot be returned

There are items which you cannot return. There are various reasons for the non-returning of the item. It can be hygiene, quality standards, and various other reasons. Some of the items, which you can not return as per the TK Maxx Return Policy is as follows.

  • You cannot return pierced jewelry.
  • Gift cards

Note: The online purchase of Gift Cards have a different return policy, to know about them, click here.

The above are the items which are not in the return section of the TK Maxx Company. Now after understanding the Basic Return Policy and the return procedure, let us read about the TK Maxx Refund Policy, in the next area.

TK MAXX REFUND POLICYRefund Policy

Here you will come across to the refund policy of the TK Maxx Company. Read down the points given below to know more regarding the same.

  • After your return is confirmed, the refund process will take place.
  • Mostly, you will get the refund in the same way as the payment is made by the customer to the TK Maxx Company.
  • You cannot get the refund for your invalid TK Maxx item.
  • Refunds are subjected to the TK Maxx Refund Policy.
  • You cannot refund your pierced jewelry item.
  • Also, the gift cards are not for the refund section.

These are some of the Basic Refund Policy of the TK Maxx Company. Now we will go to the Exchange Policy of the TK Maxx Company.

TK MAXX EXCHANGE POLICYExchange Policy

To understand the exchange policy of the TK Maxx Company, read the points given below. You will come to know about the exchange policy in a gist over here.

  • The exchange and the return period of the TK Maxx Company are the same, 28 days from the date of the purchase.
  • You can exchange only those items of the TK Maxx brand which are in their good or original condition.
  • The customer cannot exchange his item with the Gift Receipt.
  • You cannot exchange your pierced jewelry.
  • Apart from the pierced jewelry, you also cannot return your gift cards.
  • Lastly, there are some other rules and regulations of the TK Maxx company which are applicable.

The above is the TK Maxx Exchange Policy, to know more, click here.

THE FAQs

What is the customer service number of the TK Maxx Company?

The customer service number of the TK Maxx Company is 01923 473561.

As per the TK Maxx Return Policy, what is the time period for the return?

The time period for the return, as per the TK Maxx Company is 28 days from the date of the purchase.

Can I return my pierced jewelry of the TK Maxx brand?

No, as per the rule book of the company, you cannot return your pierced jewelry.

THE SUMMARY

As a reader, you will come across all the relevant details regarding the TK Maxx Return Policy in this post. For your convenience, we also wrote about the refund and the exchange policy of the company as well. Hopefully, you were satisfied enough after reading our page on the TK Maxx Company.

You can also read on topics of return policies of companies like Sears, Famous Footwear, Ross, Nike, Dell, and many others as well.

You can ask your simplest of queries in the comment section of the post. Also, give us feedbacks if possible.

15 thoughts on “TK Maxx Return Policy Decoded”

    • Hi, Carmen. According to TK Maxx Return Policy, a set of earrings and necklace is not considerate as piercing jewelry. So yes it is allowed to return within 30 days from the original purchase with a sale receipt.
      Thank You.

      Reply
  1. Hi,
    I purchased a Gents dress jacket online, which was delivered to me 35 days ago, although it has never been worn, still has all tags attached and is still in the clear plastic packing.

    I also have the Dispatch Note with all details, including a printed email `Order Confirmation` (paid by Visa Debit Card).

    Can I still return my item to my local store – for an exchange for a Credit Note, and for the £59.99 I paid at the time?

    I look forward to your response.

    Kind Regards,
    D

    Reply
    • Hey D. Mallon, The TK Maxx Return Policy suggests that the return time period is 28 days from the date of the purchase.If your product has cross the time span then i don’t think they will accepy your return. But still you can ask them by calling at 01923 473561.
      Thank you

      Reply
  2. Item was returned within the policy on 18 July. Item was originally purchased via Apple Pay – how long does the refund take before my bank account is Re-credited?

    Reply
    • Hey Natalia,
      As per the rule book of TX Maxx, you can change the product within 28 days. So as you told you are not eligible to exchange it. You cannot exchange the gift card.
      Thank you.

      Reply
    • Hey Lara,
      According to TK Maxx Return Policy, a set of earrings and necklaces is not considered piercing jewelry. So yes it is allowed to return within 30 days from the original purchase with a sale receipt.
      Thank You.

      Reply
  3. I bought some wireless earphones but they are a little faulty but I have no idea where the receipt is the item cost 16.99 and I really want to return but don’t have a receipt am I still able to return without the receipt reply as soon as possible, please
    thank you

    Reply
    • Hey Frank,
      As per the policy, you can return the product within 28 days with or without a receipt. But if you don’t have a receipt then a store credit will be created.

      Reply

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