Ashley Furniture Return Policy – RETURN Get REFUND

Purchased any from Ashley Furniture. But still not satisfied with the furniture, return that product back to Ashley Furniture Return Policy. Ashley Furniture will help you to return a product and get your refund back.

The company will help you to exchange or return your product back. Products must be returned or exchanged within 30 days. If product defects then inform customer care within 72 hours.

Ashley Furniture Return Policy

As per the Ashley Furniture Return Policy, return your product within 30 days from purchase. Opened or used product is not returnable. In case of a defective product, immediately inform customer care. Return not excepted after 30 days. In case of shipping defect, the company will repair the product. Will also help you with return or exchange for warranty products. Ashley will help you to return or exchange any of the defected product.

Key points

Mandatory key points to Ashley Furniture Return Policy:

1. Return your product within 30 days from purchase.
2. Opened or used product is not returnable.
3. In case of a defective product, immediately inform customer care.
4. Return not excepted after 30 days.
5. In the case of shipping defect, the company will repair the product.
6. Product defected but still in warranty then Ashley will help you to return that product back.
7. In case defect after 30 days consult to your nearest customer service.

Methods For Returning

You can easily return your product back to Ashley Furniture Return Policy in two ways (i) By returning your product back to the store and (ii) By returning your product back online

In-Store Return Policy

1. Return details for product written on the packing list.
2. Standard Shipping Product (UPS Or DHL or Fed Ex Or USPS) can be returned.
3. Contact Customer care for further details 866-436-3393.
4. Return Between 7 a.m to 7 p.m (Monday-Friday) and on Saturday between (7 a.m to 5:30 p.m).
5. Once the product is been returned, the refund will be issued.
6. Include original shipping slip along with the packaging box.
7. Return your product within 30 days from purchase.
8. Opened or used product is not returnable.
9. In case of a defective product, immediately inform customer care.
10. Return not excepted after 30 days.
11. In the case of shipping defect, the company will repair the product.
12. Product defected but still in warranty then Ashley will help you to return that product back.
13. In case defect after 30 days consult to your nearest customer service.
14. Call on contact no. displayed on the confirmation mail for more information.
15. Securely pack along with all the other accessories will be only accepted.
16. In case packing removed as a part of In-Home Delivery, in that case, please re-pack it again to prevent from any other damages.
17. Sale Clearance item cannot be returned. Unless it is delivered damaged.
18. For more details visit Ashley.

Online Return Policy

Ashley Furniture Return Policy for online purchases is as follows:

1. Return your product within 30 days from purchase.
2. Opened or used product is not returnable.
3. In case of a defective product, immediately inform customer care within 72 hours.
4. Return not excepted after 30 days.
5. In the case of shipping defect, the company will repair the product.
6. Product defected but still in warranty then Ashley will help you to return that product back.
7. In case defect after 30 days consult to your nearest customer service.
8. Extra charges for return shipping fees.
9. Call on contact no. displayed on the confirmation mail for more details.
10. Securely pack along with all the other accessories will be only accepted.
11. In case packing removed as a part of In-Home Delivery, in that case, please re-pack it again to prevent from any other damages.
12. Return for sale clearance cannot be done. Unless it is damage delivered.
13. For foundation and mattresses return not available.
14. Return available only in case of damage while delivery. (for foundation and mattresses)

Exchange Product

Ahsley Exchange Policy for returning your items for a replacement product:

1. Appropriate price will be issued for exchanges, credits, and refunds.
2. Accordingly, to the applicable law, taxes will be refunded.
3. Shipping, delivery, and handling charges are non-refundable. In case exception damage or defective product.
4. Opened or used product is not exchangeable.
5. In case of a defective product, immediately inform customer care within 72 hours.
6. Exchange not excepted after 30 days.
7. Product defected but still in warranty then Ashley will help you to exchange that product back.
8. In case defect after 30 days consult to your nearest customer service.
9. Extra charges for return shipping fees.
10. Call on contact no. displayed on the confirmation mail for more details.
11. Securely pack along with all the other accessories will be only accepted.
12. In case packing removed as a part of In-Home Delivery, in that case, please re-pack it again to prevent from any other damages.
13. Exchange for sale clearance cannot be done. Unless it is damage delivered.
14. For foundation and mattresses exchange not available.
15. Exchange available only in case of damage while delivery. (for foundation and mattresses).

Get Refund

Here is the Ashley Refund policy, based on this you will get refunds for returns made at Ashley Furniture:

1. Refund will be issued within 7-10 days.
2. Accordingly, to the applicable law, taxes will be refunded.
3. Refunds or credits are based on payment methods used to purchase.
4. Shipping charges are nonrefundable.
5. Appropriate price will be issued for exchanges, credits, and refunds.
6. Shipping, delivery, and handling charges are non-refundable. In case exception damage or defective product.
7. Product defected but still in warranty then Ashley will help you to get a refund for the product back.
8. In case defect after 30 days consult to your nearest customer service.
9. Extra charges for return shipping fees.
10. Call on contact no. displayed on the confirmation mail for more details.
11. Refund for sale clearance cannot be for the same price. Unless it is damage delivered.
12. For foundation and mattresses refund not available.
13. Refund available only in case of damage while delivery. (for foundation and mattresses).

FAQs

Summary

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