Kindle Return Policy In Depth

Not all returns are easy. If you are confused about Kindle Return Policy, in this article you’ll get the detailed information and the process to return your product. Kindle provides an easy way to return any of the products you purchased and you are not satisfied with it.

Kindle Return Policy Notes

You may be able to return books and comics that you bought from the Kindle Store for a refund.
We will consider your return if we receive your request within 7 days of the date of purchase.
You can return eligible Kindle books and comics from Manage Your Content and Devices.


There are mortar and brick stores of Kindle. If you purchase the merchandise from the store, it will be accepted only at the store in return. You cannot mail the product. Moreover, keep reading this article to know more about the Kindle Return policy.

There are some points to check whether your product is eligible for returns or not. Read below:

  • The product must be in a resell-able condition.
  • No books should be torn or damaged.
  • Return the product within 7 days of purchase.
  • While returning the product send the book in the Original Packing.
  • Also, Return Label, the Original Invoice, the Original Packing Slip.

If you meet all these conditions you can return the product to claim for an exchange or refund.

Return Process

The Kindle Return Policy has made easy to return the product by providing guidelines for returning the product in a stepwise manner. Here’s the method to return the Kindle product purchased from

Return a Kindle Book

To return a Kindle Book, that is eligible  for returns follow these steps:

  1. Log in to your Amazon account.
  2. If you have an individual Kindle account, Log in there.
  3. Go to “Manage Your Content and Devices”.
  4. You will see a Content tab, Click on it.
  5. Select the action button next to the Book you want to return.
  6. Click on “Return for Refund”.’
  7. Pack the product properly.
  8. Return the product to the address given on Return Label.
  9. Affix the Return Label outside the box you want to return.
  10. Don’t forget to keep the Original Invoice along with the returns.

Once the returns are received, the refund process will start. It will take 3-5 days to process your refund to your account.

After the return process, the exchange process is explained in the below topic. If you want to exchange a book for another just follow the below steps.

Kindle Corona Virus Response

Kindle as you know is of Amazon and they have taken a few actions against the situation of corona virus. They are ensuring the health and safety of the community that includes their employees and all the people around the community. They have take some helpful steps:

  1. Providing masks to the employees.
  2. Paying employees who have been quarantined due to showing virus symptoms.
  3. Temperature check is going on across their operation.
  4. They have increased the hourly pay of the employees.


Kindle Exchange Policy is below explained. If you feel like exchanging the book because of any reason, you can return the book within 7 days of purchase.

Provide the following information to exchange the product.Exchange Books

  • Book name
  • Author name
  • Edition(if any)
  • Book code(if you are aware of)

Gift card will be offered for an exchange of a Kindle Book Gift purchased from If you have not redeemed the gift, you can ask for an Gift Card as an exchange for a Kindle Book gift as mentioned in Kindle Return Policy.

This Gift Card can be used to purchase any Amazon product as well as other Kindle Books if you wish to have any.

Below are the steps to exchange a Kindle book gift for an Gift card. Follow as mentioned your exchange will be in a much easier way and in less time.

  • Open the email you received named as Amazon gift.
  • Select “Get your Kindle book gift”.
  • Now click on “Accept your Kindle Book Gift” page.
  • There will be illustrated way explained to you that will teach you the way you can exchange the product for a gift credit.

Get the Refund

Kindle Refund Policy states that as soon as you return the product and once the book is received in resell-able condition. After that, the refund process will start.

Refund Policy image

Refunds will be issued as the Original Payment method you made while purchasing the product. And this process will mostly complete within 3-5 business days.

If you wish instead of a refund you can ask for an Gift Card.

Once you get the refund, you’ll no longer have access to the book.

You can request the refund and return the product.

  • Visit “Manage Your Kindle”
  • Click the action button next to the book you want to return.
  • Select “Return for Refund”
  • Then start the process to return the product

If you are still confused, you can contact the Customer Service Team for further assistance regarding Kindle Return Policy.

Kindle Return Options

As per Kindle Return Policy, below are all the options you can purchase the Kindle from, and the method to return the product respective to the purchase method.

See the return method according to the purchase method.

Return Books Purchased for Others

So, you have a friend who loves reading and you purchased the book from Kindle, but for some reason, you want to return it. In that case:

  • You get 60 days of purchase to claim for the refund that is the unredeemed portion of your order.
  • You can request to return all the unredeemed copied in your purchase order.
  • Go to “Digital Orders”.
  • Locate your order that you want to return.
  • Click on “Return unredeemed books”.
  • Select the reason for returns from the drop-down list given and “Submit” it.
  • Refunds will be issued in an Original payment method.

Return Books Purchased from Amazon Business Account

You purchased the book for others using your Amazon Business account, you are eligible to return the unredeemed portion of the order for a refund. But within 60 days of purchase as per Kindle Return Policy.

  • You can request to return all the unredeemed copied in your purchase order.
  • Go to “Digital Orders”.
  • Locate your order that you want to return.
  • Click on “Return unredeemed books”.
  • Select the reason for returns from the drop-down list given and “Submit” it.
  • Refunds will be issued in an Original payment method.

Return Non-kindle Purchase

The product that you want to return is not a Kindle content, that can be anything you purchased from Amazon. Then you can

  • Visit “Return Items You Ordered” and start the return procedure.
  • Click on “Request Your Gift Credit” from the customer service.
  • The confirmation page will display.
  • Gift Card will be applied to your account that will be the same as the price of the current Kindle Book.

Return the Accidental Purchase

This is the best option provided by Kindle Return Policy that, to prevent accidental purchases such as Fire tablet or Kindle e-reader by setting parental controls.

With the help of parental controls, you can restrict the access to the Amazon App store, Kindle store, and other applications as well. To restrict the access go to “Set Up Parental Controls on Kindle E-Reader” and see the details for the e-reader.

Return a Loaned Book

If you loaned a book then follow the steps to return a loaned Kindle book:

Manage Your Kindle

  • Go to “Manage Your Content and Devices”.
  • Spot the borrowed book, then click on Actions next to it.
  • Click “Delete from library”.
  • To confirm the return click “Yes”.

Return a Kindle Unlimited Book

Kindle Unlimited Books catalog has no due date. Kindle gives you benefit to return the books from a computer, Kindle device, Fire tablet or free Kindle reading app.

Kindle Unlimited

This is how you can process the returns:

  1. Open the Kindle Store in the app.
  2. Go to the “Kindle Unlimited” page.
  3. Now select your category.


  • Kindle eReaders: Select “All categories” and then “Kindle Unlimited”
  • Free Kindle reading applications: Select “Kindle Unlimited”
  • Fire Tablets: Click on “Kindle Unlimited”

Now, select “My Kindle Unlimited Books“, and then click on “Return

  • From your computer: Go to “Manage Your Content and Devices”.
  • Use the drop-down to filter by Kindle Unlimited and then Books from the content section.
  • Click on “Actions”, and then select “Return this book”, next to the book you want to return.

You might have some common questions as the majority of customers have in their mind. We have tried to answer some of them in the below topic of Frequently Asked Questions. You can go through them, to see if you have the same query regarding the returns.

Frequently Asked Questions


Does anyone have to return books on Kindle Unlimited?

As soon as you return the book it will not be visible to you on the device or app. It is not necessary for you to return the Kindle book.

Can anyone return Kindle books after purchase?

Of course, you can return the books ass per Kindle Return Policy. Follow the return process given above and return your book.

What is Customer Service Number for the Kindle Books?

You can call on 866-321-8851 to get assistance from the Customer Service Team.


The above information provides an easy way in which you can return the items. Overall the service provided by Kindle is also customer friendly. You can return the product within 7 days of purchase if you are not pleased.

It would have been clear to you that the Kindle Return Policy is without any complications. This simple return policy will now help to make your Kindle purchase and returns hassle-free.

Also, take a look at some other company’s Return policy to return your product easily in just a click. Office Depot, QVC, Winners, GNC, Lenovo, Samsung, and Avon are some companies whose return policy is mentioned on our website. Click more to learn more.

We hope that our efforts to satisfy you and answer all your queries are up to the mark. In case you are still left with any doubts, you can ask anytime in the comment section to get it solved quickly.

If you want to know more or want to give feedback or give your valuable suggestions, then please feel free to let us know by writing in the comment section.

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