Neiman Marcus Return Policy | Understanding Easily【2023】

If you typed Neiman Marcus Return Policy in your Google search, then you are at the most likely place to understand the same. Go through this page to know more about the return policy of Neiman.

Basic Neiman Marcus Return Policy

Neiman Marcus Return Policy states that the customers will have a 30 days period from the date of purchase to return their product. Goods should be in the same condition as they were during the time of purchase. Unworn, Undamaged, with all original tags, and the packaging slip if it is applicable.

Items with tag For Sale are not for return, as per the return policy.

After authorized scrutiny only, it will be decided whether the merchandise is in a condition to return or not.

Neiman Marcus Return Policy
Return Period30 Days
Return MethodOnline
Exchange Period30 Days
Exchange MethodOnline
Refund Period6 Weeks
Refund MethodOriginal Mode of Payment
Official WebsiteNeiman Marcus Return Policy
Contact Number1 972 556 6044

Procedure to return the merchandiseReturn Policy

Only after the certain mentioned procedure, the return can be made possible for merchandise. Follow the below-certified steps to return your product successfully.

  • The first step for the return of the merchandise is making a call to the authorized dealer about the same.
  • The authorized dealer will provide the RMA number ( Return Merchandise Authorization ) number, which is essential for return.
  • Only after the initialization of RMA number, the return of the product is possible.
  • After this, the return is possible.

Now after RMA is available for the merchandise, the return is possible with two ways

  1. Online method
  2. Offline method

Online Method

For returning the product online, you should do the following.

  • For the return of international order, the return should be made to the official website of Neiman and Marcus.
  • As a result of an international order, the return of the merchandise does not need the RMA number.
  • Finally, follow the rules and regulation mentioned over there to understand the return procedure.
  • Return of local and national merchandise is possible by writing a mail to the official website of Neiman Marcus along with the RMA number.
  • To know the link of the mail, click here.

These are the methods on how you can return your Neiman Marcus merchandise online, as per the Neiman Marcus Return Policy.

Offline Method

Now to return the product offline, you should do the following.

  • To return offline, simply return your product to the nearby Neiman Marcus store.
  • To get the exact location of the store, click here.
  • Return of merchandise offline requires packaging slip, original receipt, and accessory documents.
  • Return the product within 30 days as per the Neiman Marcus Return Policy.

These are a few of the methods by which Neiman Marcus Returns can be made as per the Neiman Marcus Return Policy. Now let us understand the Refund policy also of the Neiman Marcus Company.

Neiman Marcus Corona Virus Response

It is important to understand what is required of us to do while we are facing such a health threat. Due to corona virus Neiman Marcus has closed their stores indefinitely and they have been analysing the corona virus condition across the community in order to make a decision on when to reopen their stores

Neiman Marcus Refund PolicyRefund Policy

Unlike the return policy explained by the Neiman Marcus group, the refund policy is not explained that clearly. Only a very vague idea is available for the Neiman Marcus Refund Policy. Now is the time to understand the few key Refund Policy of the Neiman Marcus Group.

Below-mentioned are the few points on the refund policy of the Neiman Marcus Company.

  • You will get the refund within normally six weeks from the return.
  • Depending upon the mode of payment of the merchandise, the refund generation will take place.
  • If you have a paid the merchandise on the card then refund will also take place on the card. If cash was the mode of payment, then the same is applicable.
  • Taxes and the duties applicable to the respective states will not be refunded.
  • If you have already paid for the duties and taxes then, no credit will be added henceforth.

Refund is granted for the above-mentioned points.

Now is the time to go through at some of the exceptional cases for Neiman Marcus Company.

Exceptional cases

There are also some exceptional points in the Neiman Marcus Return Policy. Cancellation procedure is one among them.

Cancellation Of ProductsCancellation Policy

For the cancellation of products following criteria should also be taken care of.

  • Cancellation is possible only when the merchandise delivery is in progress.
  • Later cancellation is not possible.
  • Customized merchandise is not for the return or cancellation section.
  • Monogrammed merchandise is not for return as per the Neiman Marcus Return Policy.

Neiman Marcus Exchange Policy

There are no hard details available for the exchange of Neiman Marcus merchandise. Following are the few points on the Exchange Policy:

  • The exchange will be granted on the mode of availability.
  • Exchange only unworn and undamaged products.


What is the customer care number of Neiman Marcus Company?

The customer service number of Neiman Marcus is 1.972.556.6044.

Can I cancel my Neiman Marcus merchandise?

Yes, you can cancel your Neiman Marcus merchandise when your delivery is in progress. Cancellation is not possible later.

What is the time period for the refund to take place?

Normally the refund for the returned merchandise takes place around six weeks.

What is the time period for the return of merchandise?

Return of merchandise, purchased from Neiman Marcus should be carried within 30 days from the date of purchase. As per the Neiman Marcus Return Policy.


After reading this content hopefully, you got more informed about the Neiman Marcus Return Policy, about how to return a product, about its exchange and refund policies and so on. This page contains almost all the basic fundamentals of Neiman Marcus Return Policy clearly and easily.

We have also explained the return policy of many other companies like Bloomingdales, Anthropologie, Dell, Nike, TXJ, Express and so on. So please read those articles also to understand the return policies of those companies as well.

If you liked our content do notify us in the comment section. Also, if you have any doubt regarding the return policy of the Neiman Marcus company or even any other also, then you can feel free to pen down the same in the comment section.

5 thoughts on “Neiman Marcus Return Policy | Understanding Easily【2023】”

  1. Nice post. I learn something new and challenging on blogs I StumbleUpon on a daily basis.
    It’s always helpful to read through content from other authors and practice a little something from their websites.


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