Not happy with the Mary Kay product? So read further to know about Mary Kay Return Policy and how you can return the product to Mary Kay if you are not satisfied. If the product is not as per your expectations, you return it for refund or exchange.
Table of Contents
Return Policy In Brief
Mary Kay Return Policy accepts your product if you are not entirely pleased. The product you return will be replaced without any extra charges. Or if you want you can request for exchange of the product for another. If you do not wish to keep the product with you at all, you can return it for a full purchase price refund as well.
Mary Kay deals with their customers through the Mary Kay Independent Beauty Consultants. For any query or returns, you will have to contact your Mary Kay Independent Beauty Consultants.
Mary Kay Inc. stands behind every product sold by Mary Kay Independent Beauty Consultants. For any purchases, returns or queries you can contact the Mary Kay Independent Beauty Consultant.
If you purchased your product from Mary Kay authorized Beauty Consultant, and that is no longer active, you are free to return your product to the Mary Kay company with a valid proof of purchase.
|Return Period||30 Days|
|Return Method||In Store or to the Beauty Consultant|
|Exchange Period||30 Days|
|Exchange Method||In-store or from the Beauty Consultant|
|Refund Period||7-10 Days|
|Refund Method||As Per Mode of Purchase|
|Official Website||Mary Kay Return Policy|
Need Information about your Beauty Consultant?
Possibly if you are not aware of your Beauty Consultant and want to return the product purchased from marykay.com or authorized Beauty Consultant, then you can find your Beauty Consultant contact information here.
- You can get it in the confirmation E-mail regarding your purchase.
- On the Packing Slip that will be present on the package of the product you ordered.
- Independent Beauty Consultant has an individual website, so you can visit there to find their contact information.
Mary Kay Corona Virus Response
Social distancing is very important to maintain at such a tough time. Therefore Mary Kay took the step of closing the stores and waiting for the environment and the situation to go back to normal. Once it is safe and healthy for the people then they will reopen the store. It will all happen gradually as they want the best for the community.
Return Process is very simple here. Just one call and you get all the information. Mary Kay Return Policy provides two ways to return your product for refund or exchange.
- Contact you Beauty Consultant
- Return to Company
Return to Mary Kay Independent Beauty Consultant
Mary Kay authorized Beauty Consultant should be your prior option to return your product to if you are not pleased with it. You can contact her and, she will provide you every instruction about the returns.
The returns will be FREE. You can exchange the product or also can ask for the refund. You will get a full purchase price refund.
Return to company
In case, your Mary Kay Independent Beauty Consultant is no longer active with Mary Kay. You can return the product to the company providing valid proof of purchase.
If you can’t give the proof in the form of receipt, you can check that on your e-mail. But if there is no proof at all, your product may be rejected.
So Store all your receipt of purchase.
Still not clear, call on Customer Service Number 1-800-MARYKAY (1-800-627-9529). Here you will get assistance for all the queries you have or the help you need, also all the instructions on how to return the product for an exchange or to obtain a full refund.
Replacement Of Product
Mary Kay Exchange Policy has the same process as Mary Kay Return Policy. You can exchange using the same method.
Provide the Product name, and Product Number of the product you want in exchange.
After returning the products to an authorized Beauty Consultant or the company, you are eligible to get the Full Purchase Price Back after your returns are processed.
What is helpline number for Mary Kay?
You can call on 1-800-MARYKAY (1-800-627-9529) to resolve all your queries.
We hope you are clear will your doubts regarding Mary Kay Return Policy. Now you can quickly return your product for a refund, exchange, or replacement.
If you still left with some doubts feel free to ask them down in the given comment section.