Tired any of our latest electronic products from Sony. It has launched many of the other products must try them. And after you buy any of the products but come defected from the box don’t worry at that moment Sony Return Policy will help you to change that defected product back and will give you a new one.
Sony will help you in many ways such as you can also return any of the products which you don’t like much as well as you can also exchange any of the defected products and in exchange, you can get the new one.
About Sony Return Policy
Sony Return Policy states you can return your product if it is defective in nature. You will have a 30 days time period to make your return back to Sony. You may ask for an exchange as well. Sony follows a process through which they determine your return/exchange request.
Methods To Return
You can easily return your product back by any of the ways as mentioned. The product can be returned easily by using an online service or can also be returned by visiting any of the SONY shops near you. Sony Return Policy will help you to make your return process easy, the same as Xbox.
Return your product easily, by using any of our Online return services. Sony has pride in its quality of products and services and we also value it. After purchasing in case you think that you are not much satisfied with the product so you can easily contact us to know more about the return, exchange or credit for the product back within periods of 25-30 days from purchase.
For any of the queries in your mind don’t worry you can easily contact us at firstname.lastname@example.org. Please contact between 9 am to 5 am (AEST)(Monday-Friday) Sony Return Policy is always there to help you out.
Received any of the defected products out of the box or not that much satisfied with our any of the products then you can easily return it back. Steps to return your product back:
- Contact any of the Sony Store near you within the time period of 25-30 days from purchase. Contact at email@example.com get more information related to returns/exchange or refund. Have advice (RA) generated and the original item returned before refunds or credits generated.
- Returned product must be in its original packing. Opened items such as movies, music, games, and software cannot be returned.
- Charges for shipping and handling are not refundable unless a replacement item which is shipped is being damaged or else transit, or faulty when it opened out from the box which is Sony responsibility.
- Product purchased from the Sony online also contains Sony Online order reference Id.
- Accordingly to the original price, refunds and exchange will be issued.
Online Return To Stores
If any of the items purchased online and you want to return it back to the store, in that case, please contact the Sony Customer Service in order to proceed with the returns.
Damaged Products In Transit /Faulty Products
We understand the level of disappointment when you get a damaged product out from the box or the product is not working properly. So in that all situations, no other extra additional charges will be considered, Same as Lenovo. For more information related to the Sales terms please contact at firstname.lastname@example.org to get your exchange or refund. Damaged product must be sent back to the company in that particular condition only. Along with all the original payments slips and other original accessories.
Exchange Online Purchase
You can also exchange your online purchased product easily and can get a new one in its exchange. To Exchange your product follow the below steps:
- Contact Sony Store within a period of 25-30 days from the day of purchase at email@example.com to start your exchange process. For all the Returns, exchanges or refunds will be generated accordingly to the (RA) return advice for the original item returned before refund or credits are generated.
- If possible, our team will come and pick the product by courier pick up for items from you. Sony will not assume any of the liability lost for the items will be not assumed. Shipping method which can be traceable is recommended. Keep documents along with you at the time of return.
- Refund will generate only after the product is been received. You will get your refund back in your account within 7-10 working days from the purchase.
Your refund will be issued once the item is been received by Sony. Within 6-10 working days from receipt, your refund will be issued.
- If you receive faulty or damaged product out from the box, then, in that case, Sony will give you service for replacing your purchased with a new item.No other additional charges will apply for your product. And also Sony will arrange a replacement to ship back.
- Replacement for an item with incorrect style or color can be easily returned or exchanged back by the Sony. You will get your refund, only after the product is received back.
- While exchanging with Sony, some additional shipping charges can be charged depending on the size.
- Customer will get the refund in its original form of payment only.
- Gift cards and Other Sony Entertainment Network vouchers cannot be return or exchanged.
So the above mentioned are the points by going through which you can easily complete your refund process. There not much change between the Samsung and Sony refund policies.
Does Sony have International Warranty?
Sony has limited International Warranty. Which covers some of Sony's manufacturer's warranty outside the country of purchase.
How long is Sony warranty?
Sony simply provides 1 year of the warranty period for any of the item purchased from Sony
Is Sony warranty transferable?
Yes, you can transfer your Sony warranty. All you need is original documents related to your product.
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Don’t forget to share your return or exchange experience of Sony Return Policy, please write down in the comment section it will help others at the time of return or exchange.